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Operational · all sites Cut-off NL 23:59 · BE 22:59 · worldwide 20:59
PackFeed Fulfilment · core product

Fulfilment center Netherlands: storage, pick & pack and shipping in one partner

  • 4fulfilment centers · H-I-Ambacht
  • 2.500 m²operations floor space
  • 3.000+pallet spaces
  • 99,64%on-time (FY 2025)
  • 1,2 mlnorders processed 2025
  • 5 dgnonboarding
  • €0,95from · per order
Scope · what we do for you

A complete logistics chain, under one partner.

PackFeed takes your entire logistics operation off your hands so you can focus on growth. From inventory to front-door delivery: one partner, one invoice, one point of contact.

Picked orders ready for shipping
01 · INBOUND

Goods receiving

Container, pallet, and parcel inbound. Quality check and inbound check on arrival.

02 · STORAGE

Storage

Bulk, shelving, or pallet rack per SKU. Serialized storage for lot/batch tracking.

03 · FULFIL

Pick & pack

Single-unit to multi-SKU orders. Your own branded packaging and insert cards.

04 · SHIP

Shipping

23 active carrier lanes. DHL, PostNL, DPD, UPS, GLS, Bpost, with smart routing on price and speed.

05 · RETURNS

Returns

Receiving, inspection, repackaging, refurb, or rejection. Including customer notification and refund trigger.

06 · B2B

B2B & wholesale

EDI orders, pallet shipments, ASN, cross-dock. Compatible with retailer schemas (Bol, Amazon, etc).

07 · SUPPORT

Customer service

Whitelabel customer care in NL, EN, and FR, via email, chat, and phone.

08 · DATA

Reporting

Real-time dashboards & API. SLA, cost per order, return ratio per SKU, inventory turn.

Package journey · 6 phases

From order to front door: an average of 47 minutes to dispatch.

Hover over a phase to see what happens, how long it takes, and which metrics we monitor there.

  1. 01
    Ordercustomer orders
  2. 02
    Inboundgoods check
  3. 03
    Storagesecured storage
  4. 04
    Pickhand scan + QC
  5. 05
    Packbranded
  6. 06
    Shipcarrier dispatch
99,98%pick accuracy
99,64%on-time dispatch
47minavg. order to dispatch
1,2Mpackages 2025
Onboarding · 5 days from kickoff to live

Outsource fulfilment in 5 days · No integration fees

01 · DAG 1

Quote approval

Pricing, SLA, and scope locked in. You're assigned a dedicated account manager.

02 · DAG 2

Kick-off

Shopify / Shopware / WMS integration, SKU mapping, and packaging requirements set up.

03 · DAG 3

Test orders

5-10 test orders, checked end-to-end for flow, label, and packaging.

04 · DAG 4

Inbound & storage

Inventory is received, inspected, labeled, and put away at the right pick location.

05 · DAG 5

Go-live & reviews

Volume opened up. Weekly operational review for the first 8 weeks, then monthly.

FAQ · fulfilment center

What our customers ask us before switching.

Short, honest answers to the six questions we hear most, from first-time fulfilment outsourcers to scaling D2C brands.

Rather talk it through? Book a tour in Hendrik-Ido-Ambacht.

01 What does a fulfilment center do?
A fulfilment center receives inventory from webshops, stores it per SKU, picks individual orders as they come in, packs them, applies the carrier label, and hands them over to the carrier. PackFeed also handles batch, serial, and expiry-date tracking, quality control during the pick run, and returns processing.
02 From how many orders can I outsource fulfilment?
PackFeed starts at 100 orders per month with the Starter plan. From 500 and 1000 orders per month, clear economies of scale kick in through the Growth and Scale tiers. See the fulfilment pricing from €0,95/order.
03 What is PackFeed's cut-off time?
Cut-off for Dutch orders is 23:59, for Belgian orders 22:59, and for worldwide orders 20:59. Orders received before those times ship the same day, measured at 99,64% of all volumes across 2025.
04 How safe is inventory in the fulfilment center?
Five warehouses with camera surveillance, a secured business park, and 24/7 monitoring connected to a central alarm center. Inventory counts take place free of charge every quarter; discrepancies >0,2% are investigated and documented within 5 business days. Inventory visible live via the PackFeed portal: live stock.
05 Which webshop integrations does PackFeed offer?
18 standard integrations, including Shopify, WooCommerce, Shopware, Magento, Bol.com, Amazon Seller Central, and Channable. Custom integrations via REST API or EDI. Orders sync automatically every 60 seconds. Specifically for fulfilment for Shopify brands or fulfilment for marketplace sellers.
06 How long does onboarding at PackFeed take?
Usually within 5 days. Standard integrations are up and running in a day, inventory inbound takes two days, test orders and go-live happen on days 4–5.
07 What exact cut-off times does PackFeed apply per country?
Cut-off is 23:59 for Dutch, 22:59 for Belgian, and 20:59 for worldwide orders. Orders received before these times leave the fulfilment center the same business day.
08 What SLA does PackFeed guarantee on on-time dispatch?
Contractually 99,5% on-time dispatch: orders before cut-off leave the same business day. The 12-month average stood at 99,64% as of March 31, 2026.
09 How high is PackFeed's pick accuracy?
99,98%, measured at SKU level per shipped order. Every pick is scanned, and multi-item orders get an automatic check before scan-out.
10 What is the average lead time from order to dispatch?
The full journey from order to front door averages 47 minutes.
11 What integration options does PackFeed offer beyond the standard plug-ins?
Besides the 18 direct plug-ins (Shopify, Shopware, WooCommerce, Magento, Lightspeed, Bol, Amazon, Zalando, Channable, and others), there is an open REST API with webhooks for custom integrations and EDI connections for B2B flows.
12 Which carriers does PackFeed work with?
DHL, PostNL, DPD, UPS, GLS, Bpost, Deutsche Post, Mondial Relay, Colissimo, and 14 others: 23 carrier lanes in total. Smart routing selects per order based on cost, speed, or CO₂. See multi-carrier shipping.
13 What packaging does PackFeed use for my orders?
Your own packaging on a stocking basis: custom boxes, tape, insert cards, and stickers under your brand. FSC paper is standard, and packaging materials are monitored for remaining stock so you never run out.
14 How does the returns process work at PackFeed?
Returns are accepted within 1 business day. Inspection, photo evidence, and repackaging follow within 3 business days. The refund trigger goes back to your webshop automatically via webhook (if desired).
15 What notice period does PackFeed apply?
In most cases there is no notice period. For larger customers, different contractual arrangements may apply, always agreed in advance. No lock-in and no setup fees for standard integrations; only custom connections receive a fixed-fee quote up front.
Next step

Book a tour in Hendrik-Ido-Ambacht.

We'll show you the entire process, from inbound door to scan-out. Including a tour of the pick & pack hall and a sit-down with the account team. Fulfilment pricing from €0,95/order.

Book a tour View fulfilment cases