Fulfilment for European e-commerce: operations, storage, and shipping in one partner
Logistics infrastructure is not a cost item.
It's the difference between a brand that keeps growing and a brand that has to explain to customers why their package is late.
Shipped for 340+ brands in fashion, beauty, food, electronics, and home & living.
To protect our clients, we share brand names on request only.
Fulfilment · storage & pick & pack
Goods receiving, storage at SKU level, pick & pack with batch and shelf-life control. One portal, one point of contact.
- Cut-off NL 23:59 · BE 22:59
- Pallet, case & unit level
- Batch, serial & expiry tracking
- Custom branded packaging
Multi-carrier shipping
23 carriers, one label engine. Automatic routing on zone, service level, and cost. PostNL, DHL, DPD, GLS, bpost, UPS, Mondial Relay.
- Automatic carrier selection
- Track & trace + customer emails
- Return labels in 3 countries
- Volume discount at 10k+ /mo
Forwarding, customs & China consolidation
From Shenzhen to Schiphol. Sea and air freight, customs clearance with AEO-F, plus consolidation of multiple factories into one container.
- FCL, LCL & air freight
- China consolidation (CFS Shenzhen)
- Customs clearance (AEO-F)
- Straight on to PackFeed
Whitelabel customer service
Customer service in your brand name (NL, EN, DE, FR) via email, chat, and phone. SLA on response time, fully integrated with our order systems.
- Whitelabel in 4 languages
- Email, chat & phone
- SLA on first response
- Full order context
Administration & back office
We take over the administrative layer around your fulfilment: order administration, invoice and VAT flows per country, returns handling, and connection to your accounting and ERP.
- Order administration & invoicing
- VAT per country & OSS / IOSS
- Returns & credit administration
- Accounting / ERP integration
With other 3PL providers you get four vendors, four contracts, and four invoices. With PackFeed it's one fulfilment platform, one rate, one dedicated point of contact: for fulfilment, shipping, import forwarding, and customer service combined.
Numbers we hit again year after year.
Connects with Bol.com, Amazon & all major marketplaces. Live within a day.
Integrations with Bol.com, Amazon, Zalando, and 20+ other webshop and marketplace platforms across Europe. Plus a documented REST API with webhooks, with no development costs on your side and no monthly add-ons.
E-commerce
E-commerce
E-commerce
E-commerce
E-commerce
Marketplace
Marketplace
Marketplace
Marketplace
Marketplace
Marketplace
Marketplace
Carrier
Carrier
Returns
ERP / FinanceNo Excel.
No waiting until Monday.
One dashboard for everything.
Our portal gives you the same data as our warehouse team: real-time order status, inventory per SKU per location, SLA reports, and carrier performance. Including an open REST API with a 99,9% uptime guarantee and a publicly audited status page.
- Real-time inventory per location
- Order timeline & event log
- Returns & refurb tracking
- Carrier performance per lane
- Role-based users
- Open REST API + webhooks
- CSV / EDI exports
- SLA & volume reports
Client names have been changed at their request; figures and results are real.
“PackFeed isn't just our fulfilment partner: they think along with us across our entire operation. When we expanded into Germany, we had a working cross-border flow within 2 weeks, without having to write a single line of code ourselves.
Five warehouses. One campus.
All our locations are in Hendrik-Ido-Ambacht, 15 minutes from the Port of Rotterdam. Together they offer 3.000 pallet spaces, 25.000 unique SKUs, and more than 5 kilometers of shelving. With our own packing machine that packs every parcel as efficiently as possible. Fully climate-controlled, 6 days a week, cut-off 23:59.
One all-in rate. One volume discount. No hidden costs.
Starter
Up to 500 orders / mo. Standard rate.
- Storage (fair-use policy)
- Goods receiving & putaway
- Inventory management
- Order processing
- Cut-off 23:59 (Netherlands)
- Standard integrations · always free
- Returns solution & inspection
- Email support
- Online portal & track & trace
- Inventory count 2× per year
Growth
500 – 2.000 orders / mo. Tiered discount active.
- Storage (fair-use policy)
- Goods receiving & putaway
- Inventory management
- Order processing
- Cut-off 23:59 (Netherlands)
- Standard integrations · always free
- Returns solution & inspection
- Email support
- Online portal & track & trace
- Inventory count 2× per year
Scale
2.000 – 5.000 orders / mo. Volume rate.
- Storage (fair-use policy)
- Goods receiving & putaway
- Inventory management
- Order processing
- Cut-off 23:59 (Netherlands)
- Standard integrations · always free
- Returns solution & inspection
- Email support
- Online portal & track & trace
- Inventory count 2× per year
Custom
5.000 – 10.000 orders / mo. Tailored.
- Storage (fair-use policy)
- Goods receiving & putaway
- Inventory management
- Order processing
- Cut-off 23:59 (Netherlands)
- Standard integrations · always free
- Returns solution & inspection
- Email support
- Online portal & track & trace
- Inventory count 2× per year
- Your own shipping packaging available
- Personal customer service
- Access to performance monitoring
- Email response within 4 hours
We don't believe in standard rate cards. We believe in one rate that grows with you. A customer who grows automatically moves to a lower tier, no renegotiation and no fine print.
Sell where your customers buy.
We handle the logistics behind it.
We integrate with almost every marketplace. We're also a partner of several marketplaces and offer multiple shipping options, such as VVB and Easyship.
Fashion, beauty, food, electronics and home & living work very differently: hanging rails for apparel, batch tracking for cosmetics, best-before date monitoring for food, serial numbers for electronics and pallet handling for oversized items. We run all five sectors under one roof, with separate work instructions per category, but on the same platform and with the same dedicated contact. Selling products across multiple sectors? Then you never need to find a second fulfilment partner.
Curious? Request a quote.
A price indication within 30 minutes. We help you grow: from your first 100 orders a month to worldwide shipping with cut-offs at 23:59 NL, 22:59 BE and 20:59 worldwide.